Name : S K
Email : xxxx
@yahoo.com
Subject : iGO HERE map Serbia HERE_2016.Q2. Error is still exists !
Message :
Hi,
I put new version of HERE iGO maps in my iGO Primo Android GPS Navigation. Phone is Samsung Galaxy S3, android version Jelly Bean 4.3
Version of fbl file is now : Serbia_HERE_2016.Q2_160524.fbl
Error is still appears when I search for an address using the name of the cities : Pirot, Bela Palanka, Babusnica. I write :
New Route>Address>Country>Serbia
After that, I can't find Town Pirot by NAME. When I write PI then I get list as in pictures
https://s32.postimg.org/l6paxqm39/HERE_Q2_Pirot_NO.jpg
The last correct map version was : Serbia_HERE_2015.Q3
In map updates 2015.Q4 and 2016.Q1 appears same error.
In updates 2015.Q4 and 2016.Q1 I could not find by named the following cities : Ada, Coka, Kikinda, Senta, Pirot, Bela Palanka, Babusnica.
Last update, 2016.Q2 fix error searching by name for cities : Ada, Coka, Kikinda, Senta...
Unfortunately, error is still exists for searching sities by names: Pirot, Bela Palanka, Babusnica. Why ? Address of these cities can be found only by postal code. Pirot=18300, Bela Palanka=18310, Babusnica=18330.
You must agree that it is not comfortable.
Please note, I contacted HERE office in Belgrade and they told me that they checked seriously and in their Original Maps all OK.
Do you have any explanation about this serious error.
Thanks in advance and best regards,
S K,
Successful contact!
Thank you for your letter.
We will get back to you soon on the given e-mail address (xxxx@yahoo.com).