Leading a Customer-Centric Culture by Jeff Toister
What do great companies have in common? Great customer service. In this short course, discover how to chart your team on a course to a customer-centric culture.
Jeff Toister discusses how to set a direction, create mile markers, and course correct when things get off track.
Leading a Customer-Centric Culture
Cultivating a customer-focused culture
Providing clear direction
Using mile markers
Needing course corrections
With a Premium account you can download files having Fullspeed !
Download from Uploaded